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Home care software from plan to visit.

Keep your home care team and office working from the same visit information. Plan services, share client guidance, record delivered care and keep time, quantities and signatures together for billing review.

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Home care
Day planner
03.08.2026Anna S.
John Smith09:00 - 10:00
Visit in progress
John Smith09:00 - 10:00
Stop work00:32:18

Keep the details of every home visit connected

Home care depends on information moving between the people arranging services and the people delivering them. SilverWise connects the service catalogue, client assignments, day planner and completed service records. Coordinators can organize the day while workers see visit guidance and record what they do. The office can then review the recorded time, quantities and prices rather than rebuilding the visit from separate messages and timesheets.

  1. Define and assign services

    Set the service description, checklist, price and billing unit. Decide whether a signature is required, then assign the relevant services and notes to each client.

  2. Plan and deliver the visit

    Place visits in the day planner with times and assigned workers. Open the client guidance, record completed services and use the configured timing method to capture the work.

  3. Review the billing details

    Check completed service records with their durations, quantities, prices and any required signature. Keep the underlying service information available when reviewing invoice lines for the billing period.

Services
Assigned servicesServices
Personal carePer hour€24
Meal preparationPer hour€20
ShoppingPer execution€12
BillingPer hourSignature required
01

Set services up once

Define services, pricing, signatures, and client assignments in one place.

  • Choose billing by execution, hour, kilometre or piece for each service.
  • Add service checklists, prices and signature requirements.
  • Assign services to clients with individual comments and active status.
Visit in progress
John Smith09:00 - 10:00
Stop work00:32:18
Completed services
Personal care20 min · Recorded€8.00
Meal preparation10 min · Recorded€3.33
Signature required
02

Record the visit as it happens

Start and stop work, record completed services and capture a signature when required. Keep durations, quantities and prices with the service record for billing.

  • Use timer, preset or manual duration according to the service setup.
  • Record quantities, service comments and supporting attachments.
  • Capture a client signature when the service requires one.
Day planner
03.08.2026Anna S.
John Smith09:00 - 10:00
Visit guidance

Ring the bell and allow time to answer.

Mary Cooper11:30 - 12:00
Helen Brown14:00 - 15:00
03

Give every visit a clear place in the day

Plan visit times and assigned workers in the day planner. Open client guidance alongside the visit so the next worker has the context they need.

  • See visit times and assigned workers in the day planner.
  • Read client-specific instructions beside the planned services.
  • Keep visit records and billing details available to the office.

For your team

One shared workflow, different responsibilities

Care coordinators

Arrange visit times and workers, maintain service assignments and make client guidance available before a visit begins.

Home care workers

Check what the visit requires, record delivered services and capture time, comments and required signatures as part of the same workflow.

Office and billing teams

Review completed services with their quantities and prices, then use the linked service records to understand the detail behind invoice lines.

Numbers that don't lie

75,000+
Hours used
Client care actions performed
People registered

Frequently asked questions

What does home care software help manage?

Home care software connects client services, visit planning, care records and office administration. SilverWise covers service definitions and assignments, a day planner, visit guidance, service recording and billing information so coordinators and care workers share the same operational context.

Can we charge for different types of home care services?

Yes. Services can use billing by execution, hour, kilometre or piece. Each service has its own price and can include a checklist and signature requirement. These settings help keep the way a service is delivered aligned with the information needed for billing.

How do workers record time and completed visits?

SilverWise supports timer, preset and manual duration modes for hourly services. Workers record completed services with time, quantities and comments. The available timing method follows the service configuration, so the team can use a consistent process for each type of work.

Can workers see client instructions and collect signatures?

Yes. The day planner includes guidance alongside the client's planned services. Service records can capture a client signature when required, and support comments and attachments. This keeps instructions and evidence of the delivered service within the visit workflow.

How are service records connected to billing?

Completed service records retain quantities, duration and pricing information. Invoice lines reference the underlying service actions, giving the office detail to review for the billing period. Discuss your invoicing process during a consultation to check how it fits your service and pricing rules.

Explore other care settings

Deliver more than one type of care? Explore the workflows for your other teams.

Care home

For residential care teams and managers

Special care

For teams supporting more complex care needs

Walk through a home care visit with us

Bring a typical service, visit schedule and billing example. We will show how your coordinators, care workers and office can use the same information throughout the day.

Book a free consultation